What is the consequence of refusing service to a passenger without valid justification?

Refusing service to a passenger without valid justification falls under the responsibilities and obligations of a private hire car driver. It is essential for drivers to adhere to regulations that promote non-discrimination and ensure that everyone has access to transportation services. Valid justification may include safety concerns, inappropriate behavior from the passenger, or other reasonable circumstances.

By stating that drivers cannot refuse service without just cause, this emphasizes the importance of professional conduct and accountability in the role of a driver. Upholding this principle ensures a fair and respectful service environment for all passengers, fostering a positive public perception of the transport service and its drivers. Being committed to serving passengers, unless there is a legitimate reason to refuse, is fundamental in maintaining trust and reliability in the private hire car industry.