What is the recommended action if you believe a passenger is intoxicated?

When considering how to handle a situation with an intoxicated passenger, refusing service and, if necessary, calling for help is the most responsible choice. This approach ensures the safety of both the passenger and others on the road. Intoxicated passengers can pose risks, not only to themselves but also to the driver and other road users. By refusing service, you mitigate potential dangers that could arise from allowing an impaired individual to travel in a vehicle.

In situations where the passenger may be unable to ensure their own safety or agree to alternative arrangements, calling for help—be it from a family member, friend, or emergency services—provides a responsible course of action. This decision prioritizes safety and promotes responsible transport practices.

It is crucial for private hire car drivers to adhere to legal and ethical standards, which include not transporting intoxicated passengers who may engage in risky behavior during the ride or be incapable of adequately supervising themselves. Thus, this option aligns with both professional conduct and the commitment to public safety.