What should a driver do if a passenger asks about obtaining a discount?

When a passenger inquires about a discount, the driver should explain the fixed pricing policy. This is crucial because private hire car services typically operate under a regulated pricing structure that does not allow for arbitrary discounts. By clarifying the fixed pricing policy, the driver ensures that the passenger understands that fares are predetermined and consistent for everyone, promoting fairness and transparency in the service. This approach also helps maintain the professional integrity of the service, as well as compliance with any regulations governing fare structures.

The other approaches, such as offering discounts or ignoring the question, could lead to misunderstandings or dissatisfaction. Moreover, providing discounts only for repeat passengers could create inequities among riders and also contradict the established pricing policies. Thus, adhering to the fixed pricing explanation helps uphold the standards of professionalism expected from a private hire car driver.