What should a driver do if a passenger seems distressed during the journey?

Choosing to ask the passenger if they are okay is the most appropriate action for a driver to take when a passenger appears distressed. This approach demonstrates empathy and concern for the passenger's well-being. By engaging in a simple inquiry, the driver opens a line of communication that can help address any issues the passenger may be experiencing. It fosters a supportive environment, allowing the driver to understand the situation better and respond appropriately.

Moreover, addressing the passenger's distress can potentially alleviate their concerns and make the ride more comfortable. This action is not only sensitive but also aligns with good customer service practices, enhancing the overall experience for the passenger.

The other options do not prioritize the passenger's emotional state or responsiveness needed in such situations. Ignoring the passenger disregards their needs, while suggesting a change in destination may not be relevant or appropriate without understanding the cause of their distress. Requiring payment before reaching the destination might further contribute to the passenger's distress and create a negative experience.